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Cookie Policy

Last updated: March 20, 2026

1

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the service. ChiefOps HQ LLC ("ChiefOps," "we," "us," or "our") uses cookies on chiefopshq.com and our related services to provide you with a secure, functional experience.

2

How We Use Cookies

We use cookies strictly for essential and functional purposes. Our cookies exist to keep you authenticated, maintain your session, remember your preferences, and process payments securely. We do not use cookies for advertising, behavioral tracking, or selling data to third parties.

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Types of Cookies We Use

Essential Cookies

These cookies are required for the application to function. Without them, you cannot sign in or use core features.

CookiePurposeDuration
sb-access-tokenSupabase authentication access token1 hour
sb-refresh-tokenSupabase session refresh token7 days
sb-auth-tokenSupabase session managementSession

Functional Cookies

These cookies remember your choices and preferences to provide a better experience.

CookiePurposeDuration
themeStores your light/dark mode preference1 year
sidebar-stateRemembers sidebar open/closed state1 year

Analytics Cookies

We use Vercel Analytics to understand basic page view metrics and performance. These analytics are privacy-friendly and do not track individual users across sites.

CookiePurposeDuration
va-*Vercel Analytics page view trackingSession

Payment Cookies

Stripe, our payment processor, sets cookies to process payments securely and prevent fraud.

CookiePurposeDuration
__stripe_midStripe fraud prevention and detection1 year
__stripe_sidStripe session identifier for payments30 minutes
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Third-Party Cookies

The only third-party cookies on our site come from Stripe, our payment processor. Stripe sets cookies to securely process transactions and detect fraudulent activity. We do not use any advertising networks, social media tracking pixels, or third-party analytics platforms that track you across other websites. For more information about how Stripe uses cookies, visit Stripe's privacy policy at stripe.com/privacy.

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How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's "Settings," "Preferences," or "Privacy" menu. Common options include:

  • Viewing and deleting existing cookies
  • Blocking all cookies or only third-party cookies
  • Setting your browser to notify you when a cookie is set
  • Clearing all cookies when you close the browser

Please note that disabling essential cookies will prevent you from signing in and using ChiefOps. Functional cookies can be disabled without affecting core features, but your preferences may not be saved between sessions.

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What We Do NOT Use

To be clear about what we do not do:

  • We do not use advertising or retargeting cookies
  • We do not use tracking pixels for ad networks
  • We do not sell, rent, or share cookie data with advertisers
  • We do not build behavioral profiles for marketing purposes
  • We do not use cross-site tracking of any kind
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Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date at the top.

8

Contact Us

If you have questions about our use of cookies, contact us at:

Email: support@chiefopshq.com

Website: chiefopshq.com/support